Karen qualified as a physiotherapist from St Georges Medical School in 2007, then spent ten years working in Specialist Neurological Rehabilitation. Her skills development in such a specialist area led her to become regional therapist lead. She also enhanced her skills in people management and operational management of specialist services, leading to a Hospital Director role in 2011. Throughout her time as Hospital Director, she maintained a “Good” CQC rating. She also managed service acquisitions for specialist services.

In 2016 she became Business Development Manager for an organisation specialising in Learning Disabilities and Mental Health, predominantly providing supported living services. Her strategic role was to develop and grow the services within the East Anglia Region. In November 2019, she joined Towerview Care as Head of Business Development.